Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

1(415) 547-7800 Contact Us

Pharmacy & Formulary

Healthy Workers HMO

SFHP assures the quality of its pharmacy services by offering a generous formulary, maintaining good relationships with pharmacy providers, and overseeing the pharmacy credentialing process. Our pharmacy services and formulary are constantly reviewed and updated by our Pharmacy and Therapeutics Committee, a sub-committee of our Quality Improvement Committee. We monitor pharmacy usage monthly through cost and utilization reports. SFHP manages pharmacy costs through its generic-preferred formularies and prior authorization process.

For more information regarding processing prescriptions at a pharmacy for San Francisco Health Plan, click here for the Provider FAQs.

Medi-Cal Rx

 

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